Dear IBM Team,
I have installed IBM Cognos Controller software wherein I am facing the following problems.
1. I am not able to access the 'Consolidate my financial information' option which is in the opening page. It says 'the page cannot be found'.
2. I am not able to access the 'My Inbox' option in the opening page which again says 'the page cannot be displayed'
3. I am not able to access the 'Controller' option in the 'Launch' menu which is in the 'My Home' Page.
Kindly let us know how we can resolve these problems.
Almost all errors have their cause/solution inside the IBM knowledgebase ('Technotes').
- TIP: To search the Technotes effectively, try the suggestions that I put in my blog here: http://cognoscontrollertech.wordpress.com/got-an-error-message/ (http://cognoscontrollertech.wordpress.com/got-an-error-message/)
It sounds like you have configured your IIS links incorrectly.
- This is explained in my Technote here: http://www-01.ibm.com/support/docview.wss?uid=swg21345587