Hi ,
We've recently migrated to Cognos 10.1 FP1 from 8.4.1 FP3 . We've a scenario where we are NOT able to launch Query Studio from certain levels i.e , If the Package is under Public Folders, we are able to launch the QS and if the package is located under 3-4 levels down the Public Folders we are not able to launch QS.
Case 1 : Public Fodlers > Audit - Working / Able to Launch Query Studio
Case 2: Public Folders > Samples > Reports > Audit - Not Working/ Not able to launch Query Studio.
We are not able to launch any Ad-hoc reports at this level
Error : HTTP 500 Internal Server
Server Error
This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log.
Environment :
App Server: Websphere 7 / AIX 6.1
WebServer : iplanet on Solaris 10
Cognos 10.1 FP1 / LDAP Siteminder
This is Critical. Your help is much appreciated.
Thanks
Chowdary
Hmmmm.
Things I would check first off...
In AIX 6.1, make sure you have the following patches installed:
https://www-304.ibm.com/support/docview.wss?uid=swg27019997#aix
With Websphere 7, do you have FP5 installed, and are you running JDK 6 SR5?
I would check these first (because IBM will ask you to check anyway) and then log this with IBM.
Regards,
MF.