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Planning & Consolidation => COGNOS Planning => Topic started by: cogplan on 14 Jul 2011 09:47:10 AM

Title: No Connection to Server (Error)
Post by: cogplan on 14 Jul 2011 09:47:10 AM
Hi Techies
             I have one applicaiton, which has user interventions as he has analyst access also , But when currently do sync and gtp , next the error is " No Connection to Server".  
           I had this problem once, I had changed the ordering of the dlist items , then problem resolved. Now I am facing lots of problems due to this.
   
         I copied and created a new application for testing and now ordering is changed still its not working . Hence can you please anyone of you let me know and share your inputs on this.

        Without this we are unable to move ahead and its a critical issue currenlty . Please do the needful and gimme some tips or work around .. as I have tried different ways and still No Connection to Server error once I do Sync and GTP
:( :( :(
Regards
CogPlan
Title: Re: No Connection to Server (Error)
Post by: cogplan on 14 Jul 2011 11:31:53 AM
After referring to Planningerrorlog.csv, I found

         epsRT   8.1.1807.0   default   AccManHelper.cpp   GetUserClassMembers   546   epAccMan::default::AccMan.cpp::getUserClassUserIdList::3404   -2147467259   The user class is invalid.

   then Userclass Member id is also invalid.

          Hence I created a new userclass and assigned that user and myself. Still I am unable to log into that application.

          Has anybody faced this issue. Please let me know the solution



Regards
CogPlan
Title: Re: No Connection to Server (Error)
Post by: StuartS on 15 Jul 2011 02:29:19 AM
I assume 8.1 from the error

Have you ensure the access manager certificate is valid and have vaildated user classes in CAC

Rgds

Stuart

Title: Re: No Connection to Server (Error)
Post by: cogplan on 16 Jul 2011 04:12:53 AM
Stuart..
         Thanks for the reply. I will check once again and revert you back. Once the sync the app with analyst and then do GTP its popping me that error .. Yes you are right its 8.1 MR1.. I will check again try reloading EList again . . and post my comments..
             Very Strange behavior..
Title: Re: No Connection to Server (Error)
Post by: cogplan on 19 Jul 2011 03:14:47 AM
Problem resolved

     Many  Thanks to ericlfg , Stuart and few other fellow cognoise'ites

         1> AspBuffering limit had to increased a bit more than than the capacity it had in the metabase.xml
         2> reloaded Elist and rights. validated Rights
         3> Asked user to downsize non required cubes, as aggregation data was being uploaded into
              cubes .

      Main issue was the size of the library and Asp was unable to load the whole library on the go.

       Thanks everyone for your support

Regards
CogPlan