I have created the cognos 8.4 canned reports in my windows xp operating system with ie 6 browser, and it works fine. but, my user runs the reports in windows 7 OS with ie 8 browser. here some rows are repeating in the results. how can I resolve this?
Thanks in advance.
I don't think IE8 is a supported browser for the 8.4 release - just IE6SP1, IE6SP2 and IE7.
https://www-304.ibm.com/support/docview.wss?uid=swg27014110#browsers
To get support for IE8 you will need to go up to the 8.4.1 release, or to Cognos 10.
https://www-304.ibm.com/support/docview.wss?uid=swg27017522#browsers
Regards,
MF.