I am using apache 2.2 as a webserver and I have some documents in the webcontect directory which can be viewed by my acct staff when there are in the office but cannot be viewed from home via the internet. The can perform all the functions in cognos8 from Home. When you click on the document link from home, you get an error the doc doesn't exist on this server...which is not correct because if you click on the same link in the office, you can view the doc...
Have you specified an absolute URL to the documents, or a relative URL?
MF.