COGNOiSe.com - The IBM Cognos Community

IBM Cognos 8 Platform => COGNOS 8 => COGNOS Connection => Topic started by: FIR1987 on 04 Feb 2011 09:50:28 PM

Title: Error CFG-ERR-0106 on Cognos Service ,Help~
Post by: FIR1987 on 04 Feb 2011 09:50:28 PM
I cannot start the service of cognos8 ,althought it can be used servral days ago.
The errors are as followed:

CFG-ERR-0106 Cognos Configuration did not receive a response from the Cognos 8 service in the time allotted.

When i trace the error,I find the information as below which in the file of cbs_start


Have anyone met this error ,and give me some suggestions .Thanks

Sat Feb 05 03:22:29 2011  INFO  t[165c] CBSNTService Attempt to starting service "cognos"
Sat Feb 05 03:22:29 2011  INFO  t[165c] CBSNTService Starting service "cognos"
Sat Feb 05 03:22:29 2011  INFO  t[165c] CBSNTService Waiting for service to start...
Sat Feb 05 03:27:35 2011  INFO  t[165c] CBSNTService Started service "cognos"

Sat Feb 05 03:27:36 2011  INFO  t[165c] CBSBootstrapService attempt to load config from "E:\Program Files\cognos\c8\./bin\./bootstrap_win32.xml"
Sat Feb 05 03:27:37 2011  ERROR t[165c] CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: '127.0.0.1:9300' returned an error.</errorMessage><errorStack><errorCode>10061</errorCode><errorMessage>Could not connect the socket, errno: 0x274d(10061)</errorMessage></errorStack></errorDetail>
Sat Feb 05 03:27:39 2011  ERROR t[165c] CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: '127.0.0.1:9300' returned an error.</errorMessage><errorStack><errorCode>10061</errorCode><errorMessage>Could not connect the socket, errno: 0x274d(10061)</errorMessage></errorStack></errorDetail>
Sat Feb 05 03:27:41 2011  ERROR t[165c] CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: '127.0.0.1:9300' returned an error.</errorMessage><errorStack><errorCode>10061</errorCode><errorMessage>Could not connect the socket, errno: 0x274d(10061)</errorMessage></errorStack></errorDetail>
Sat Feb 05 03:27:42 2011  INFO  t[165c] CBSBootstrapService testReadyByPingingWin - child processes are not ready, stop trying.
Title: Error CFG-ERR-0106 on Cognos Service ,Help~
Post by: MFGF on 05 Feb 2011 09:37:22 AM
Is there any chance you have another process already running on port 9300? Or could a virus scanner or other application be blocking communications on the port?

MF.


Snet form my fumblefingers
iPhon 5 usig Tapatalk
Title: Re: Error CFG-ERR-0106 on Cognos Service ,Help~
Post by: RobsWalker68 on 07 Feb 2011 12:40:02 PM
Hi,

Have a look in the installation and configuration guide under

1. Troubleshooting
2. Installation and Configuration Problems
3. Problems Starting IBM Cognos 8

There is a whole heap of information about CFG-ERR-0106

Rgds

Rob
Title: Re: Error CFG-ERR-0106 on Cognos Service ,Help~
Post by: FIR1987 on 20 Feb 2011 09:48:20 AM
Quote from: RobsWalker68 on 07 Feb 2011 12:40:02 PM
Hi,

Have a look in the installation and configuration guide under

1. Troubleshooting
2. Installation and Configuration Problems
3. Problems Starting IBM Cognos 8

There is a whole heap of information about CFG-ERR-0106

Rgds

Rob

Thanks,I have read it .However,both of the two solutions can't help me .I maxmize the time of start the service and also  set Store symmetric key locally to True. (It is true by default)
Title: Re: Error CFG-ERR-0106 on Cognos Service ,Help~
Post by: FIR1987 on 20 Feb 2011 09:50:22 AM
Quote from: MFGF on 05 Feb 2011 09:37:22 AM
Is there any chance you have another process already running on port 9300? Or could a virus scanner or other application be blocking communications on the port?

MF.


Snet form my fumblefingers
iPhon 5 usig Tapatalk
There is no process share the port 9300.I think may be some software block communications  on the port ,but I still can't find it
Title: Re: Error CFG-ERR-0106 on Cognos Service ,Help~
Post by: sir_jeroen on 20 Feb 2011 02:08:50 PM
One solution that worked for me, after a lot of digging around:
Check if the file tomcat-users.xml is correct (and not corrupt as it was in my case)
You can find this in the following location:
<c8 install>\tomcat4.1.27\conf

The contents should look like:
<?xml version='1.0' encoding='utf-8'?>
<tomcat-users>
  <role rolename="tomcat"/>
  <role rolename="role1"/>
  <user username="both" password="tomcat" roles="tomcat,role1"/>
  <user username="tomcat" password="tomcat" roles="tomcat"/>
  <user username="role1" password="tomcat" roles="role1"/>
</tomcat-users>
Title: Re: Error CFG-ERR-0106 on Cognos Service ,Help~
Post by: FIR1987 on 27 Mar 2011 08:21:00 PM
Quote from: ReportNet Addict on 20 Feb 2011 02:08:50 PM
One solution that worked for me, after a lot of digging around:
Check if the file tomcat-users.xml is correct (and not corrupt as it was in my case)
You can find this in the following location:
<c8 install>\tomcat4.1.27\conf

The contents should look like:
<?xml version='1.0' encoding='utf-8'?>
<tomcat-users>
  <role rolename="tomcat"/>
  <role rolename="role1"/>
  <user username="both" password="tomcat" roles="tomcat,role1"/>
  <user username="tomcat" password="tomcat" roles="tomcat"/>
  <user username="role1" password="tomcat" roles="role1"/>
</tomcat-users>


Yes ,you  are right .It's the error on  tomcat.