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IBM Cognos 8 Platform => COGNOS 8 => Report Studio => Topic started by: mrcool on 02 Feb 2011 01:38:19 AM

Title: Drill though from PDF
Post by: mrcool on 02 Feb 2011 01:38:19 AM
Hi All,

I am using cognos 8.4 and I am unable to drill through from PDF to any version of the report.
I am not getting any error, It just stays where it is.
Drill through from HTML is working fine.
Please advice what could be the possible reason for this.

Thanks,
Mrcool
Title: Re: Drill though from PDF
Post by: MFGF on 02 Feb 2011 06:23:46 AM
Hi,

This should work fine, unless you have done someting odd in setting up the drill-through definition.  Is it an authored drill set up in Report Studio?

MF.
Title: Re: Drill though from PDF
Post by: mrcool on 02 Feb 2011 03:58:18 PM
Hi MFGF,

Yes it is an authorised drill through setup in reportstudio. I have problem with all my drill through reports while running in PDF.


Cheers,
Mrcool
Title: Drill though from PDF
Post by: MFGF on 03 Feb 2011 05:13:04 AM
Quote from: mrcool on 02 Feb 2011 03:58:18 PM
Hi MFGF,

Yes it is an authorised drill through setup in reportstudio. I have problem with all my drill through reports while running in PDF.


Cheers,
Mrcool

Are you running with an up to date version of Acrobat Reader on your machine? If so, then it
sounds like your current installed version of Cognos 8 may have a "negative undocumented feature". It's worth raising a PMR with IBM to see.

Regards,

MF.


Snet form my fumblefingers
iPhon 5 usig Tapatalk
Title: Re: Drill though from PDF
Post by: blom0344 on 03 Feb 2011 07:48:12 AM
Make sure of the following:

1. Ensure you have defined fully qualified server path in Cognos Configuration:
server.domain.local
2. Add the URL to the intranet sites in the browser on every client

We have been able to solve the PDF drill-through problem this way with every customer..
Title: Re: Drill though from PDF
Post by: mrcool on 06 Feb 2011 06:58:04 PM
Thanks @MFGF @Blom..
Title: what are the differences between the cognos8,9,10
Post by: mvn.balu on 06 Feb 2011 11:52:00 PM
what are the differences between the cognos8,9,10 please help me
Title: Re: Drill though from PDF
Post by: blom0344 on 07 Feb 2011 03:35:28 AM
There is no Cognos 9.. Cognos 10 has a load of additional features compared to Cognos 8.4.x
Check the IBM website for What's new in Cognos 10..
Title: Re: Drill though from PDF
Post by: mrcool on 08 Feb 2011 10:33:25 PM
Hi All,

I have found out that PDF drill through is working from one of my colleagues machine out of 5 manchines I have checked. I tried to compare all the settings like internet options, acrobat version everything looks same. What could be other possible differences. Please advice.

Cheers,
Mrcool
Title: Re: Drill though from PDF
Post by: blom0344 on 09 Feb 2011 11:15:35 AM
Quote from: mrcool on 08 Feb 2011 10:33:25 PM
Hi All,

I have found out that PDF drill through is working from one of my colleagues machine out of 5 manchines I have chanched. I tried to compare all the settings like internet options, acrobat version everything looks same. What could be other possible differences. Please advice.

Cheers,
Mrcool

Did you follow the advice given:


1. Ensure you have defined fully qualified server path in Cognos Configuration:
server.domain.local
2. Add the URL to the intranet sites in the browser on every client

We have been able to solve the PDF drill-through problem this way with every customer..
Title: Re: Drill though from PDF
Post by: mrcool on 10 Feb 2011 08:51:13 PM
Hi Blom,

I do not have admin access on my PC hence requested our admin to add the intranet site to the trusted sites. I will update once the issue is resolved.

once again thanks for the info.

Cheers,
Mrcool
Title: Re: Drill though from PDF
Post by: Bazz66 on 21 Feb 2011 05:56:39 PM
Hi Bloom,

I have also encounted the same problem.

Are you able to explain further how to:

Ensure you have defined fully qualified server path in Cognos Configuration: server.domain.local

Thanks!!
Title: Re: Drill though from PDF
Post by: mrcool on 24 Feb 2011 05:56:58 PM
Hi All,

My cognos configuration has fully qualified server path  and ensured that the URL is  added to the trusted sites but coudln't resolve the issue.

Installing newer version of PDF(10.1.1) resolved the issue.

Thanks @Blom @MFGF for your valuable inputs.

@Bazz you can try this option and check if it works.

Cheers,
Mrcool