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IBM Cognos 10 Platform => Cognos 10 BI => Business Insight / Cognos Workspace => Topic started by: CognosPaul on 16 Jan 2011 07:29:46 AM

Title: Save Error - Unable to save the dashboard.
Post by: CognosPaul on 16 Jan 2011 07:29:46 AM
Details:
An HTTP error code occurred: 200

Has anyone run into this error? Insight works perfectly on my dev environment, but whenever I try to save a dashboard, or even create a new folder, I get this error. Reports and objects are selectable, and I can make some decent looking dashboards.

The configuration between the two seems to be identical (except, of course, for the server host).

Title: Re: Save Error - Unable to save the dashboard.
Post by: MFGF on 17 Jan 2011 03:54:42 AM
Is this when you do a straight 'save', or when you do a 'save as'?  I have noticed a few quirks with the latter...

MF.
Title: Re: Save Error - Unable to save the dashboard.
Post by: CognosPaul on 17 Jan 2011 11:21:58 AM
It happens when I do both. It also happens when I try to create a new folder through Insight.
Title: Re: Save Error - Unable to save the dashboard.
Post by: MFGF on 17 Jan 2011 11:31:19 AM
Firefox, IE or both?
Title: Re: Save Error - Unable to save the dashboard.
Post by: CognosPaul on 17 Jan 2011 11:47:39 AM
Both.

I might be good at reporting, but installations and systems just confuzle me.
Title: Re: Save Error - Unable to save the dashboard.
Post by: MFGF on 17 Jan 2011 12:01:01 PM
I honestly don't think it's anything you're doing wrong.  I'd be very tempted to log it with IBM support and see what they say...

MF.
Title: Re: Save Error - Unable to save the dashboard.
Post by: snowy on 27 Jun 2012 04:10:38 AM
Sorry to bump, but I don't suppose you ever figured this out, did you? I'm getting the exact same thing...
Title: Re: Save Error - Unable to save the dashboard.
Post by: CognosPaul on 27 Jun 2012 05:38:30 AM
Are you upgrading from Cognos 8? Make sure you have the correct isapi.dll referenced in the iis.
Title: Re: Save Error - Unable to save the dashboard.
Post by: Nuffsaid on 27 Jun 2012 03:46:01 PM
We had a save issue with Business Insight (all other studios worked fine). Gave it to support and they told us to add our Gateway URL info to the list of allowable domains within Cognos Config. Worked for us.

Nuffsaid.