COGNOiSe.com - The IBM Cognos Community

Planning & Consolidation => COGNOS Planning => Topic started by: Bubble on 17 Nov 2010 08:36:05 AM

Title: Icon Excel in Web client
Post by: Bubble on 17 Nov 2010 08:36:05 AM
Hello
We use Cognos Planning 8.4. We start use Windows 7 and have some problem with Web Client.
Icon Excel (near a State column) not show. But Export to Excel is working.
What is problem, please, give answere.
Thank you.
Title: Re: Icon Excel in Web client
Post by: ericlfg on 18 Nov 2010 02:36:32 PM
Hi Bubble,

Both Windows 7 and IE 8 (which comes standard with Win7) are not supported for EP 8.4.

To clarify, the excel Icon that is presented in the web grid is used to launch the Contributor Excel Add-in.  That is, the contributor component that allows you to work with grid data directly in Excel and post changes.  If the icon is missing, I would suspect that the contributor excel add-in is not installed, or needs to be re-installed.
Title: Re: Icon Excel in Web client
Post by: Bubble on 19 Nov 2010 04:53:41 AM
Thank you for your replay
Title: Re: Icon Excel in Web client
Post by: ericlfg on 19 Nov 2010 11:13:09 AM
You're welcome.

Hopefully it helps you resolve the problem.