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IBM Cognos 8 Platform => COGNOS 8 => Report Studio => Topic started by: hommer on 02 Sep 2010 09:38:42 AM

Title: orphan ie window
Post by: hommer on 02 Sep 2010 09:38:42 AM
hi all,

I have noticed that  I had been getting this extra ie window whenever I run Cognos report studio or a report.

I suspect this started since I upgraded my ie to ie8 awhile back.

Even after I closed all ie tabs, this blank window remains open and shows as "cognos 8 - Windows Internet Explorer" on my Taskbar.

We have Cognos 8.3, and I installed ie8 with all default options.

Thanks!
Title: Re: orphan ie window
Post by: tupac_rd on 02 Sep 2010 12:11:41 PM
I think I started seeing that behavior starting 8.3 Cognos, we are still on IE 7.
Title: Re: orphan ie window
Post by: hommer on 03 Sep 2010 08:22:03 AM
Quote from: tupac_rd on 02 Sep 2010 12:11:41 PM
I think I started seeing that behavior starting 8.3 Cognos, we are still on IE 7.

OK, now I know at least this is not just me, but you sound like this is Cognos related, instead of IE compatible issue.

Since Cognos primary runs on IE (last time I checked, Firefox was not supported), this little nuisance could be a big thing. 
Title: Re: orphan ie window
Post by: tupac_rd on 03 Sep 2010 08:44:22 AM
FF is supported for Cognos viewer in 8.3, but from 8.4.1 not sure if its from FP2, FF also supports Report Studio
Title: Re: orphan ie window
Post by: peritas-chris on 03 Sep 2010 02:25:29 PM
I've seen this at almost every customer I've visited in the last 2 years or so... annoying for sure!  Even happens with Express.
Title: Re: orphan ie window
Post by: hommer on 07 Sep 2010 10:44:54 AM
Then, does anybody know where to submit a request for them to look into it?

I couldn't imagine this is something that is hard to detect and correct.

It is a minor issue, but if it happens every time and affects many then it is a big deal.