regarding this ERROR..???????

[pooja]

DPR-ERR-2077

The request failed because the associated report service process with pid 2184 is unavailable

Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [rxBalancedRequest] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler [warp_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler [do_warp] com.cognos.pogo.handlers.logic.ChainHandler [warpmta] com.cognos.pogo.reportservice.ReportServerHandler

thank you kindly any help

[blom0344]

You do not specify the version you are on, but with an unpatched 8.4 version we kept having these type of errors. With fixpacks the problem was solved.

Just a general tip: When you use descriptive subjects in posts, you have a better chance that other members will react. " Regarding this error " is just a tad too generic..

[pooja]

sorry about that...

actually we are using 8.4 and it happens when when we run for PDF & EXCEl but HTML is fine,

[blom0344]

sorry about that...

actually we are using 8.4 and it happens when when we run for PDF & EXCEl but HTML is fine,

Consider applying FP1 and FP2 , or better install 8.4.1 (offers support for IE 8). Again, this resolved our issue, there may be another fix..

[mvjcognos]

While u ahve migrating to prior versions to current versions like 8.4 u will face so many problems for ex. data type, format etc.,

The report will run in html but for excel oo pdf or any other formats u wont get for this type u need to check run report in html then check all pages one by one untill bottom page. Then u will able to know if that strucks at any page with this error then check that id or codes are available in the report level and database level.

Try this..........