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DPR-ERR-2058 The distpacher cannot service the request at this time.

Started by Cannondale23, 02 Feb 2010 07:22:27 AM

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Cannondale23

I installed cognos 8.3 on a xp sp2 with sql server 2000 for content store,
content store files wrote to the sql db for content store during configuration and all seemed well until I tried to invoke http://localhost/cognos8

I get this message
DPR-ERR-2058 The dispatcher cannot service the request at this time.

in task manger I notice java.exe uses between 47mg to 123mg (when invoking FM) of Ram, I only have 250mgs or Ram on my laptop  :)...is this a problem, anything I can do?
Also is there a minimum requirement of ram to run cognos8 efficiently ?
thanks

MFGF

Hi,

250Mb of memory is nowhere near enough for a running Cognos 8 server.  I have seen folks running single-user on a machine with 1Gb memory, but it was a struggle.  You would realistically need 2Gb memory - ideally more - for a C8 server.

MF.
Meep!

Cannondale23

thanks -- do you think its just timing out in the architecture due to the ram ?
In addition to the dispatcher message in the browser, I also noticed in the cogserver log file the following message comes up
CM-SYS-5154 Content Manager is unable to get the active Content Manager URI.
I created a new db for content store and all tables 85 ? of them wrote to the sql server 2000 db. Am I just timing out with the dispatcher and can I increase timeout limit for dispatcher or is the content store corrupt?
configuration manager shows green check marks all the way down.

MFGF

I think the machine is going so slowly due to memory paging that the requests are timing out - from the gateway to the dispatcher and from the dispatcher to the content manager/application services.  It's unlikely the content store is corrupt as this sits in a relational database (but stranger things have happened).  Increasing the timeout period with this small amount of memory is not really a viable option.  Realistically it's a non-starter on a machine with only 250Mb memory.  I'd look at getting some more ram - it's pretty cheap these days.

Regards,

MF.
Meep!

Cannondale23

thank you for your sensable reply, I didn't realize the cognos 8 processes used so much ram, I'll see if I can upgrade this relic w/ more memory or just buy a cheap laptop with faster hardware and reinstall

tupac_rd

Also, in the content store more than 85 tables are created....

Not sure if you also have to upgrade to SQL server 200 SP4.. its free you can find it online

HTH
dd

Cannondale23

deepack_rd,
you're right, I checked the the total tables in sql server db for content store this morning and there is 134-19(from copy of model db) so a total of 115 tables related to content store,  I'm going to upgrade hardware and take another stab at it...will post outcome then
thanks

blom0344

Quote from: Cannondale23 on 02 Feb 2010 12:39:16 PM
thank you for your sensable reply, I didn't realize the cognos 8 processes used so much ram, I'll see if I can upgrade this relic w/ more memory or just buy a cheap laptop with faster hardware and reinstall

Java alone will eat this much memory like nothing else. check taskmanager..  I have a virtual 2003 server with 512MB running on my laptop. This barely manages to have both SQL server and cognos8 up and running and it is sloooooooooooooooooooooooooooow   :D

Cannondale23

Just wanted to update w/ final outcome. I bought new hardware with XP prof sp3 software with over 3gb of ram. That did the trick, my content store db has 134 tables (115 if you take out the original 19 from model db), I installed biserver and bimodel, with no major hiccups(had some small problems with odbc system dsn localserver configuration but good to go, not a big fan of software security  ::)
I published a package off of the pubs sample database available in sql server and ran a query all is well
thanks everyone for your sensible input.