What software to use when deploying EP client?

[michaelk]

Hi everyone

We've had some major issues when deploying the client to our users. We have LANDesk as our package delivery system, but whenever we deploy the EP package to a user, LANDesk will say everything is successful but the user won't be able to access EP.

Then we tried another tool from Microsoft called App-V, but that results in the same error.

What's everyone's approach to installing the plug-in?

[craig_karr]

We have successfully deployed the client to users with the Microsoft SMS tool. What kind of errors are your users experiencing? What happens when they clck on a node to open it?

[SomeClown]

If it's 8.4 and you are coding the command-line for the MSI, are you including the ALLUSERS=2 for the install?  Wondering if the install is parked under a different user on the machine

[michaelk]

When the client is deployed to a test machine, everything works fine. When the client is deployed to the user's machine, it's as if nothing was deployed. This has happened in several instances, so I've had to log in remotely to something like 30 or 40 machines during International hours to install the client.

I'll check out the SMS tool and to see if the application is being installed for all users.

Thanks!