CMM-APP-3253 The upgrade of the metrics store failed. (urgent)

[hari5]

Hi,

I am getting the following error when I try to upgrade the metric studio package from 8.2 to 8.4. Anyidea what could be reason.

CMM-APP-3253 The upgrade of the metrics store failed.  DIS-ERR-3115 The task failed.
MDS-RUN-3224 Failed to execute upgrade step 'com.cognos.ms.dbupgrade.UpgradeReportURL' in package 'null'.

WHILE executing Java call...
WHILE Executing call (com.cognos.cmm.worker.setup.WizardThrowError) for page 'wizard_throwerror'.
WHILE ALP worker executing call pid=wizard_throwerror call=[
    CallName='com.cognos.cmm.worker.setup.WizardThrowError' CallParamName='getCall1' IsJavaCall='true' ProcParamCount='22' FirstParamIndex='1' ForceExecute='false' Session='<null>'
      DataSetNames=[<null>]
      ParamMeta=[ Param=[getCall1=[Param-List='top' {
            Param=[class='com.cognos.cmm.worker.setup.WizardThrowError' source='literal' Properties=<none>]
            Param=[ticket source='request-attr' Properties=<none>]
            Param=[wizardType source='request-param' Properties=<none>]
            Param=[targetPid source='request-param' Properties=<none>]
            Param=[targetpage source='request-param' Properties=<none>]
            Param=[nestedMessage source='request-param' Properties=<none>]
            Param=[errorCode source='request-param' Properties=<none>]
            Param=[calendarCarryValues source='request-param' Properties=<none>]
            Param=[cmmOriginalURL source='request-param' Properties=<none>]
            Param=[cmm.SafeMode source='request-param' Properties=<none>]
            Param=[cancelURL source='request-param' Properties=<none>]
            Param=[databaseStatus source='request-param' Properties=<none>]
            Param=[installCancelPID source='request-param' Properties=<none>]
            Param=[installCancelURL source='request-param' Properties=<none>]
            Param=[installNextPID source='request-param' Properties=<none>]
            Param=[callerCarryValues1 source='request-param' Properties=<none>]
            Param=[dloc source='request-param' Properties=<none>]
            Param=[datasourceName source='request-param' Properties=<none>]
            Param=[updatePackage source='request-param' Properties=<none>]
            Param=[package_name source='request-param' Properties=<none>]
            Param=[package_path source='request-param' Properties=<none>]
            Param=[ui.backURL source='request-param' Properties=<none>]
            Param=[packageStatus source='request-param' Properties=<none>]
           }
        ]
        source='inline-list' [top]  Properties=<none>]
      ]]
WHILE Executing DefaultWorker for page 'wizard_throwerror'.
WHILE ONCLIENTERROR_ALERTPAGE not handled by application
WHILE Executing page 'wizard_throwerror', from pageMap 'setupPageMap', via request:

    QUERY_STRING='AsyncConversationStatus=working&AsyncConversationNodeID=149A62B6-06FF-4FCA-95BC-BFB3885970FF&installCancelURL=&nestedMessage=DIS-ERR-3115+The+task+failed.%0aMDS-RUN-3224+Failed+to+execute+upgrade+step+'com.cognos.ms.dbupgrade.UpgradeReportURL'+in+package+'null'.%0a&encoding=UTF-8&path=%2fcontroller&errorCode=metricPackage.UPGRADE_FAILED&datasourceName=MS_Corporate_Scorecard_84&package_path=&b_action=mms.session&installNextPID=new_mpwizard_review&cancelURL=%2fcognos8%2fcgi-bin%2fcognos.cgi%3fb_action%3dxts.run%26m%3dportal%2fcc.xts%26m_folder%3diDFCAB5DAB18D4BD1B27EACC603DDFB0C&callerCarryValues1=%26cmmOriginalURL%3d%26cancelURL%3d%252fcognos8%252fcgi-bin%252fcognos.cgi%253fb_action%253dxts.run%2526m%253dportal%252fcc.xts%2526m_folder%253diDFCAB5DAB18D4BD1B27EACC603DDFB0C%26cmm.SafeMode%3d%26defaultName%3dCorporate%2bScorecard%26defaultLocation%3dstoreID('iDFCAB5DAB18D4BD1B27EACC603DDFB0C')%26defaultLocationDisplay%3dPublic%2bFolders%26defaultDescription%3d%26defaultScreenTip%3d%26datastoreName%3dMS_Corporate_Scorecard_84%26dataSourceSignonPath%3d&packageStatus=&AsyncConversationID=vl8hy9vjhwsC2GC4j8492Gv2wvh2yCqChjl2MGdl&installCancelPID=new_mpwizard_datastore&pid=wizard_throwerror&wizardType=upgrade&package_name=&cmm.SafeMode=&AsyncConversationProcessID=0&targetPid=upgrade_welcome&updatePackage=false&cmmOriginalURL='
    Parameters = {
AsyncConversationStatus=['working']
AsyncConversationNodeID=['149A62B6-06FF-4FCA-95BC-BFB3885970FF']
installCancelURL=['']
nestedMessage=['DIS-ERR-3115 The task failed.
MDS-RUN-3224 Failed to execute upgrade step 'com.cognos.ms.dbupgrade.UpgradeReportURL' in package 'null'.
']
encoding=['UTF-8']
path=['/controller']
errorCode=['metricPackage.UPGRADE_FAILED']
datasourceName=['MS_Corporate_Scorecard_84']
package_path=['']
b_action=['mms.session']
installNextPID=['new_mpwizard_review']
cancelURL=['/cognos8/cgi-bin/cognos.cgi?b_action=xts.run&m=portal/cc.xts&m_folder=iDFCAB5DAB18D4BD1B27EACC603DDFB0C']
callerCarryValues1=['&cmmOriginalURL=&cancelURL=%2fcognos8%2fcgi-bin%2fcognos.cgi%3fb_action%3dxts.run%26m%3dportal%2fcc.xts%26m_folder%3diDFCAB5DAB18D4BD1B27EACC603DDFB0C&cmm.SafeMode=&defaultName=Corporate+Scorecard&defaultLocation=storeID('iDFCAB5DAB18D4BD1B27EACC603DDFB0C')&defaultLocationDisplay=Public+Folders&defaultDescription=&defaultScreenTip=&datastoreName=MS_Corporate_Scorecard_84&dataSourceSignonPath=']
packageStatus=['']
AsyncConversationID=['vl8hy9vjhwsC2GC4j8492Gv2wvh2yCqChjl2MGdl']
installCancelPID=['new_mpwizard_datastore']
pid=['wizard_throwerror']
wizardType=['upgrade']
package_name=['']
cmm.SafeMode=['']
AsyncConversationProcessID=['0']
targetPid=['upgrade_welcome']
updatePackage=['false']
cmmOriginalURL=['']
}
    Attributes = {
      cmm.cmm='com.cognos.cmm.MetricsManager@2c3e2c3e'
      cmm.session='Session: Appari, Manohar'
      alp.instance='com.cognos.jpf.control.Alp@2e342e34'
      alp.request.done='wizard_throwerror'
      alp.resource='com.cognos.ccl4j.resource.CCLResource@4f724f72'
      ticket='xxx'
      contentLang='EN'
      alp.app.attach='com.cognos.jpf.dispatcher.MessageContextWrapper@2df42df4'
      alpAction='2'
      productLang='EN'
      errorPageForm='com.cognos.jpf.error.ErrorPageForm@236c236c'
    }

===

Appreciate your quick help.

[EnG__EsLaM]

i have the same error , im trying to upgrade from cognos 8.3 to cognos 8.4 and the Metric store is DB2 (Remote Connection and the connection tested succseded) and the cognos content database Local at SQL Server 2005

if any one got the solution plz share it with me

[teelee]

Hello,
did you find an answer to your problem?  I'm getting the same error...

CMM-APP-3254 The initialization of the metrics store failed. DIS-ERR-3115 The task failed.
DIS-RUN-3140 Step 'Install the metric data store' execution failed in package 'null'.

Please help! ???
Thanks and have a wonderful day!