Unexpected Error Message (0x80040356)

[Tanners]

 ???

I got the following message when trying to prepare data in in Contributor Administration Console.

"There was an error in creating the prepare Job
Unexpected Error.  (0x80040356)"

Has anyone seen this error before and do you know what I need to do to fix it??

Thanks for any help you can give.

???

[shethsameer]

Hope this works...it is an extract from the support site.

Cause
There was an unsuccessful GTP process appearing to be ongoing. The could happen when user click the "X" button during the GTP wizard. Sometime the CUT_DOWN process takes such a long time that it appears to be hanging, but eventually it will return. If the GTP wiard is cancelled before returning the flag in the application database will signal that a GTP process is still ongoing. 

Resolving the problem
Run GTP again, click "Yes" to overwrite the ongoing GTP process. Wait untill the GTP wizard completes. Then wait untill all reconcile jobs finish before running Prepare Import again

Cheers
Sameer