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Filter error in Query Studio after installing FP4

Started by CFI_Innovation, 16 Nov 2009 09:28:28 AM

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CFI_Innovation

Hello,

We recently install FP4 onto our C8.3 environment.  It went smoothly expect now users get an error when they try to combine some of the pre-built filters within Query Studio.  It seems like only 4 of the filters cause an error but these have all worked in the past for months.  I have tried renaming them, re-creating them, etc... but the error still occurs.  They work fine when used in Report Studio.

The error is:

CCL-PLG-0001: Failed to load the pluggable shared library.
The specified module could not be found. (C:/Program Files/cognos/c8\./bin\RSAOMPackageAuthoredReportGenerator.cpi) RSV-SRV-0042 Trace back: RSReportService.cpp(781): CCLPluginException: CCL_CAUGHT: RSReportService::process() RSReportServiceMethod.cpp(217): CCLPluginException: CCL_RETHROW: RSReportServiceMethod::process(): reportEditQuery_Request RSASyncExecutionThread.cpp(690): CCLPluginException: RSASyncExecutionThread::checkException RSASyncExecutionThread.cpp(204): CCLPluginException: CCL_CAUGHT: RSASyncExecutionThread::run(): reportEditQuery_Request RSCMHelper.cpp(486): CCLPluginException: CCL_RETHROW: RSCMHelper::getAuthoredReport() PlugIns/CCLPluginLibraryLoader.cpp(85): CCLPluginException: CCL_THROW: CCLPluginLibraryLoader::load

I cannot find any info about "RSAOMPackageAuthoredReportGenerator.cpi" nor can I find it on any backups tapes from before the fix pack was installed.

Help!

Thanks!


















Lee Drake

I just had a very similar experience.  I tracked it back to having comma's in the names of the predefined filters.  I suspect other characters could cause this as well.