Restrict Email Options

[gronhoffga]

Currently in my environment I am not setup to use email(no server configured) and I want to stop users from using the email options in Cognos 8.3(RTM) since they try to send reports and then they just hang in a waiting status and eat up resources. Does anyone know of a way to either restrict it via security or by modifying the portal/system.xml files?

thanks

[psmith]

We have been trying to do the same thing.  Here are a few hints:

To remove the reference to email in the report viewer in the 'Keep this version' option at the top of the screen:

Find the id for the Consumer group (since everyone is included in our Consumer group, this edit will apply to all users - replace 'asdaasdfasasdfasdf' with your id).  Edit the templates/ps/portal/system.xml file and add the following.   This affects the email buttons in the menu of the report viewer.


   <!-- added to hide the email function -->
   <param name="ui_hide">
      <RV_TOOLBAR_BUTTONS_SEND/>
   </param>
   <param name="ui_groups">
      <group id="Consumers">asdaasdfasasdfasdf</group>
   </param>
   <!-- end of addition to hide the email function -->


When a report is running, in the 'Your report is running' dialogue box, the email option is displayed:

To eliminate this in the English version:
   Navigate to the Cognos 8 directory and then to webapps/p2pd/WEB-INF/classes.

   Edit the viewer_en.properties file:

   In the following group of lines, change the RV_EMAIL_REPORT line:

   RV_BUSY_OPTIONS_LINK = Select a delivery method.
   RV_PRINT_REPORT = Print the report
   RV_EMAIL_REPORT = Email function is disabled.  Please do not use!
     or
      RV_EMAIL_REPORT =   (to eliminate the text all the way)
   RV_SAVE_REPORT = Save Report

The functionality is not disabled here with the above lines but at least the item is clearly labeled.

To hide the icon: in /webcontent/rv/images - rename action_send_reports.gif and replace with another blank, one pixel, white gif (with the same name) to hide the icon.

In the 'Run with Options' screen:

You can eliminate the text between the string tokens in the templates/ps/messages/portal_en.xml file for the entry:
   <string id="IDS_OTHERRUN_DELIVERY_BASIC_DELIVERY_EMAIL" usage="checkbox label"></string>

However, this does not eliminate the radio button which still functions without the text label.


In the 'Run with advanced options' screen:

You can eliminate the text (or replace it as in below) in the templates/ps/messages/portal_en.xml file for the entry:
     <string id="IDS_OTHERRUN_DELIVERY_REPORT" usage="checkbox label">Email has been disabled.  Please do not use!</string> 
   <string id="IDS_OTHERRUN_DELIVERY_REPORTS" usage="checkbox label">Email has been disabled.  Please do not use!</string>

Then eliminate the 'edit the options' link by eliminating the text as in the following string:

   <string id="IDS_OTHERRUN_SET_EMAIL" usage="checkbox label"></string>

Then eliminate the reference to email in the heading of the screen:

   <string id="IDS_OTHERRUN_DELIVERY_DESCRIPTION" type="String" usage="text describing the delivery section">Select at least one delivery method. </string>
   <string id="IDS_OTHERRUN_DELIVERY_DESCRIPTION_REPORT" usage="text describing the delivery section">Select at least one delivery method. </string>


Hope this helps.

If you find other solutions, please post them.