HAL ERROR

[dmohan]

Hello CogFrens,

I am getting an error as below when I try to open Report Studio in Cognos 8 BI. Has anyone alraedy found a fix or workaround for this error, I would appreciate if you can pass that info. Thanks.

Error:
HAL ERROR: _4K8._7H6() must be called in the HTML body

[StelaK]

Try to unistall and then install msxml.dll file from the desktop / Laptop where its giving this error. we found a exe file named xmlinst.exe who does this. For sucessfully doing this you need to stop all process which are using msxml.dll