Changing from cgi to isapi.dll

[JoOne]

Hi all,

We have major issues with our Cognos environment probably due to timeouts with our gateway/webserver. The environment goes down for about 20-30 minutes (usually in the morning when everyone logs on) one day a week or so.

We are using cognos.cgi instead of cognosisapi.dll and are about to change this. The problem I see is that there seems to be more changes to do, than the steps mentioned in the Administration and Configuration Guide for Cognos 8.4 (page 579) (only change the gateway URI property to cognosisapi.dll).

We tried this once, but then we also made some changes in two .htm (or .html) files (default.htm and index.htm under the directory .../webcontents). I can´t remember where I read about this though...

Does anyone know if there are more steps to think about than these? Maybe do some changes in the IIS?

We are using Cognos 8 and Windows Server 2003. We have two application servers, one Content Manager server and the Gateway/web server. For now, my knowledge in the Cognos area is limited, but hopefully I have explained my issue good enough  :)

[smiley]

In IIS administration/webserver extentions, make sure cognosisapi.dll is allowed.
And you were right about the index.html and default.htm in the webcontent directory, in which you need to change the entry from cognos.cgi to cognosisapi.dll

[JoOne]

Yes, your right, that also needs to be changed. We might have done this already, but it´s a good point. I need to know about everything  :) so thanks for the tip.

[JoOne]

Seems as the changes has been successful, so far so good  ;)