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Cognos 8.4 PDF problems

Started by hardstep, 09 Aug 2009 07:12:15 AM

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hardstep

Hi there

I've got a problem when trying to render PDF documents inside of Cognos 8.4
I can run up my reports fine in HTML - but when I select to view as PDF
I get the following error :

HTTP Status 404

I am running Cognos 8.4 on Windows 7 running IIS7 and IE8.
I realise that this is not a supported platform - but has anyone come across any similar rendering problems on Vista or similar ?.

I read that Adobe Acrobat Reader 9 has had some problems and that other PDF viewers might resolve this - I tried Foxit PDF reader and the error disappears - but it takes ages for a simple 4/5 page PDF report to render.

I'm not sure if it is a problem with :

1. PDF Rendering
2. IE8
3. Windows 7 and IIS7
4. All of the above

Anyone have any thoughts on this ?

Cheers for any insights you might be able to offer !.

hardstep


Also alongside this issue I am getting long delays in rendering HTML pages.

I have a starting portal page - which is taking almost 30 seconds to display.
If I access the page via the dispatcher URL then it displays almost instantly, however through
the web server (IIS 7.5) it takes forever !.

Public folders and my folders are ok.

hardstep

Latest update - problem seems to be tied to an RSS Viewer portlet.
If I remove it from my portal tab - the page renders instantly !.
Hmmmmmmmmmmm