Security Error in C8.4

[kart78]

Hi,

Security enabled in cognos 8.4.if i am running the report as consumer login.I am getting the Error as below.i can't able to see the properties of report studio in capabilities under security tab.I have checked the package capabilities(new in c8.4) there "Everyone" permission enabled.

Error:

RSV-SRV-0031
The user does not have the assigned capabilities to use "HTML item"layout element.

Any help on the above will be appreciated.

[cognos_guru]

That is a capability for Report Studio...

(I am still in 8.3, so this path might be slightly dif)
Launch Administration > Security > Capabilities > Report Studio > HTML Items in Report

Verify the permissions there are correct for Consumer.

[dlafrance]

There is also a bug in 8.4. With the capabilities mentionned, verify that the user have read permission on the package.

[Grish]

We had the same issue. For a month and a half Cognos was telling us it's capabilities until one of their developers found a Hotsite that fixed it.

Get support to send you Hotsite built 8.4.27.1058 and it'll fix the HTML problem.

[Tsunami]

That is a capability for Report Studio...

(I am still in 8.3, so this path might be slightly dif)
Launch Administration > Security > Capabilities > Report Studio > HTML Items in Report

Verify the permissions there are correct for Consumer.

In addition to the above, I believe you have to grant "Traverse" to the consumer role under the Report Studio properties.  I recently had the same problem, however, I'm still on 8.3