Unable to retrieve email addresses for the intended recipients

[pekapeka]

I would like to use the functionality to send an email on reject within Cognos Contributor v8.4.  I have activated the the prompt to send email on reject within CAC application options, added the email address to the users in cognos connection, and gtp.

However, am getting the error message "Unable to retrieve email addresses for the intended recipients."

Can anyone help?

[pekapeka]

Have worked this out.

Need to add the email address to the email field in the User ID section not the email field in the Alert section.