Error importing rights file while installing Planning Samples

[rajatrastogi]

Hi all,

I am trying to install samples for contributor,steps i had done are

• i had setup planning store
• imported contributor_sample.ldif file
• configured cognos to use ldap authentication
• created applications

while importing go_capex_contributor ->rights.txt file i get a warning box with no message and nothing is imported, the local log file shows error code 438 and error description
"Object doesn't support this property or method"

Does any one has faced this error before ? any help on configuring samples is highly solicited.
Thanks in advance !!

[ericlfg]

My thoughts:

Ensure that the namespace name in the rights file matches what you provided when you added the ldap into cognos connection.  You'll want to open the rights file and find the camNamespaceName column and confirm what's under it.  Then either update the rights file or update your security configuration.

From looking at a rights file I have, it looks like the namespace ID is 'local', or it may be that it's using NTLM authentication.

[rajatrastogi]

hi eric,

thanks for your inputs,
I had ensured that namespace name in the rights.txt matches with my ldap namespace (both are set to local) but still i am facing same issue. . .
please suggest something that might be helpful as i m really heading nowhere on this issue

regards,
Rajat

[ericlfg]

Couple of additional questions:

1. What version of EP are you using?

2.
a) Are you able to insert rights manually from the LDAP as opposed to importing from a rights file?
b) If you are able to insert manually, try exporting just a single right and compare it's output with the rights file you're using.

3. Do you have anonymous access disabled in cognos configuration for the Cognos namespace?

My suspicion is that something isn't configured correctly and is causing the import process to fail with a generic error message.  Please get a couple of screen shots of your environment attached to this thread highlighting:

1. Cognos configuration: Environment, Cognos Namespace, and Ldap namespace sections.
2. Cognos connection: In the Maintain IBM Cognos Content, Security tab.