error between Gateway and Cognos BI server when loadind a saved html report

[piou31]

Hello,
I saved a report as an HTML version in cognos connection.
I want to see de last HMTL version , i've the error :
"The Cognos Gateway is unable to connect to the Cognos BI server"

If i try, with the same report but i save the report as PDF , there's no problem....

Of i run this report in HTML, it's ok.

Do you have an idea ?

thanks a lot
and sorry for my english.. I come from france.
François

[Kleber]

Could you describe how is your Cognos set up, how many gateways you have and how do you set them up in your cognos configuration?

I had a similar problem when I was using a content switch that was trying to route the incomming connections to 2 different Cognos gateways I had. to resolve this problem I had bypass the content switch and route all incomming connections directly into one of the two gateways.

Let us know.
Kleber