[Solved] Can't open Report Studio....

[DvlprDc]

Hi & Please help !

I'm a new developer/user of Report Studio. I just completed the training for Report Authoring pt 1 & don't have a lot of experience with the tool.Ã,  I'm having issues just trying to open Report Studio.Ã,  :( I'm looking for any ideas. Here's what's happening:

I can get to Cognos connection - no problem.
I can navigate to both Public & My Folders - no problem.
I can run reports in these folders - no problem.
I can open Query Studio - no problem.

I try to open Report Studio & of course there's a problem.Ã,  I keep getting the IE error of 302820, which states that my browser does not have a language preference set. I have checked my IE browser & it does have US English set. I've even removed & added it back, but still I get the same IE 302820 error when trying to open report studio. I've also verified preferences in Cognos Connection & everything is set to English.

Has anyone else had this problem ? Any ideas ?Ã, 

Thanks -

[Desperado]

Try This...

To check these settings in Internet Explorer, click Tools, click Internet Options, and then click Languages.... If this box is empty, add at least one language.

[BIsrik]

try the same from an another computer in the network..( Just to make sure that only your PC is having that problem)

Srik

[DvlprDc]

Hi there -

IE has a language already selected: English (United States) [en-us]

Also two other people are currently using Report Studio besides myself & they have no problems opening the software.Ã, 

Any other ideas ?

Thanks -

[sir_jeroen]

Check the following:
Are you using Internet Explorer? Because it only runs on IE;
Are you a ReportStudio user because if not you can't run RS.
Do you see a link referring to RS? If not you're not allowed to run RS..

As far as I know if you don't have the right language RS will use the default one...

But probably already stated above.. (I'm getting too lazy to read all :) )

[DvlprDc]

Hi there -

A co-worker of mine just came back from training & got the solution. ACTIVE X was disabled in my browser. Once I set everything to enabled, Report Studio opened up - no issues. I don't know why IE gives a dummy error message about the language setting, but it does. In any case, all ACTIVE X settings in the Secutiry settings must be enabled.