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help needed regarding creating impact-strategy diagram

Started by 167505, 14 Mar 2008 05:34:15 AM

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167505

can any one suggest a document or multimedia link for creating impact-strategy diagrams in metric studio

MMcBride

I am probably over simplifiying this because I don't understand  8)

Quoteimpact-strategy diagrams

My first action would be create a few Flow charts this is outside of Cognos.

What is the natural Business Flow for the data being represented? Notice I didn't say data flow but actual Business Flow, sometimes I believe Business Process Mapping is a lost artform  :o

Once you have a Business Process Diagram you have the Blueprints for you impact diagrams.
These impact diagrams are nothing more then a way to logically tie seperate metrics together to create an impact analysis diagram.

For example, I work for an Insurance company, we want to monitor "Inforce Count"
So we create a series of Impact Diagrams at different levels that allow us to drill from Inforce Count into Renew and New count, by Line of Business

So the users can see "Oh my Corporate Inforce Count is dropping let me click that" then they are able to see that Renew Counts are up but New Counts are drastically down. So they click on New Policy Count - they then see that of all the lines of business a new line is performing well under their intended plan. From here we can take them into detailed Cognos Reports to show them exactly what the cause of this is - they click the report link and see that the new line was only rolled out in a single state instead of all 50 states as planned - they can then go into the Metrics pacakge and assuming they have been assigned permission to do so they can then add a note saying "New Auto was only deployed to a single state instead of all 50" - they could then in theory create a new task to have their subordinates research and resolve the problem and track it in the "Projects" area of the Metrics package.

These impact diagrams can be as simple or as complex as you make them, but the first step is understand the Business Process Flow and plan accordingly.