Login to Upfront

[jhunta]

Hi,

I am trying to login to UpFront through an IE browser with a valid user id and password (currently using Administrator profile), however after I press enter I am returned to the same login page with the following error message: " Enter a user ID and password that is valid for Cognos applications."
I am able to go to the server that is running Access Manager and login.  So I know that the user id and password are fine.  Any ideas would be greatly appreciated.

Windows XP SP2 client with IE 6 and Windows Server 2000.

[cognostechie]

Is this the 1st time you are trying to login to Upfront after installation?

Did you turn the security on in Access Manager? There is an option 'Set Security on'.

[jhunta]

That's the weird thing.
As far is I know, nothing has been changed in the environment.
Everything was working fine last Friday, and now today I can't sign via the web.
I was able to get in through a browser on the server where everything is installed.
But when I try to login from my laptop it fails.

[Blue]

Have you cleared your browsers cache and removed all related cookies?  IWR security will use a cookie on your machine.  Has a cookie been left over or have you changed any security options in your browser?  Have you tried logging in from another machine?

[jhunta]

I was able to log in on another machine, which leads me to beleive that it is a local problem.  I tried clearing my cache and deleting all my cookies, but that didn't help.  I haven't changed any security selections on my browser.  It's really a mystery so far.

[jhunta]

Firewall issue...

Thanks for all of your input.