HAL error

[kirans]

Hi there,
This is the error when I launch Report studio. This happens when i login in using VPN to a client network.
I am able to login to C8 connection home page but the Report studio does not launch. It gives the following message. Version - C8.4

hal error: _XJ9._C97() must be called in the HTML body

Any ideas? Thx!Kiran

[VisioX]

Are you using IE or Firefox?

If Firefox, no go.

If IE:
Check your ActiveX-Control settings in IE


HAL = HTML AJAX Library (HAL) strings