Cognos BI BUS error

[UseCog]

Hi,

Permanently the Cognos fails with BI BUS error in interval of several minutes

we have found following error on Firewall "Access denied by Remote Server, Connection rejected by Remote Server" on following IP address xx.xx.xx.xx(cognos).

Can any body help me to solve this issue

Regards,
UC

[goose]

Have you checked the cogserver.log file for errors? Maybe you need to configure your firewall to allow bibus processes to access data on a remote server.