issue with metric package?

[bvk.cognoise]

hi,
i created a new metric package.everything is good.i open that package in metric studio.when im trying to see scorecard ,scorecard is displying but in scorecard its not showing graph.

what is the problem ?
plz solve this ASAP.

thanks
bvk

[AussiePete2011]

Hi there

Which version of Metric Server are you using as this may be a known defect
In 8.4 there is a file called cmm_NOT.properties under the ../<C8install>/webapps/p2pd/WEB-INF/classes folder

You can make a backup of this file then rename it to cmm.properties
Enable the section
### ---- CGS: Render charts as BMP instead of PNG
###
### CGS uses 3DGraphics which has an intermittent bug when compressing charts into PNG.
### The workaround is to render the chart as BMP.
#cmm.charts.renderAsBmp=false
#cmm.diagrams.renderAsBmp=false

Restart the Metric Server and see if the charts render as bitmap rather than PNG
Check to see if the Chart renders correctly

You can also turn on Metric tracing by adding a cgs.ini file to the ../<c8install>/bin folder where the Metric Server has been installed.

Hope this helps
Cheers
Peter B

[bvk.cognoise]

hi Aussie thank you very much for your clarification.

bvk :)