images not rendered in Excel 2002

[blom0344]

In a number of instances we are having trouble to render images in Excel 2002 reports. We're pretty sure the webserver can be reached and the same reports in PDF show the images just fine. Has anyone encountered these problems in Excel 2002? Can it be that we're over a certain data limit? (as size)

[Suraj]

how are you assigning the images address?
try using \\images\imagename.jpg instead of fully qualified address.

UPDATE: it should be ..\\images\imagename.jpg
It solved my issue once.

[rockytopmark]

If the Gateway and Dispatcher are on separate servers, make sure the images are copied to both servers!!  PDF and Excel outputs render from the Dispatcher, where HTML renders from the Gateway.

[PRIT AMRIT]

Hi rockytopmark,

When I e-mail the excel(2002) reports to the Users or Copy the Files to another server location, the Images are seen, whereas I can when I run or open the files from the Server where Cognos is Installed.

Any clue?

Thanks