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Remote desktop connection.Loggin on problem.

Started by Kinetek, 18 Mar 2008 08:25:51 AM

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Kinetek

Hi.

I have installed Cognos 8.3 planning on 2003 server sp1 virtual machine.When i login locally(e.g. analyst) everything is perfect,but when i try to login using remote desktop connection i get this error -

*There was a problem logging on.Please ensure you can access Cognos Connection using the Gateway URI specified in cognos configuration*

At the same moment i get Server Internal Error 500 while trying to connect to http://localhost/cognos8/cgi-bin/cognos.cgi  ???

ykud

Check out your VMWare network configuration (binded, nas) and try to set up dispatcher using server ip, not by localhost.

Kinetek

i've changed dispatchers IP at the following boxes - Internal Dispatcher URI,External Dispatcher URI,Dispatcher URI for external applications , this doesn't help.

What am i supposed to change at vmware's network configuration?

However,i can connect remotely using mstsc /console and it works pretty fine.

ykud

Sorry, but I must be misunderstanding you.
First I've meant changing gateway url. that you've published in first post.

And can you explain a bit more on what's the difference between:
Quote from: Kinetek on 18 Mar 2008 08:25:51 AM
I have installed Cognos 8.3 planning on 2003 server sp1 virtual machine.When i login locally(e.g. analyst) everything is perfect,but when i try to login using remote desktop connection i
and
Quote from: Kinetek on 19 Mar 2008 07:48:49 AM
However,i can connect remotely using mstsc /console and it works pretty fine.

Remote Desktop Connection is not mstsc? You mean that when you connect by rdc it doesn't work, and by mstsc -- it does?

Kinetek

well i dont perfectly know what is mstsc /console but when i type it in start menu-run, connection window appears and cognos works fine.

but when i connect using remote desktop connection from my start menu-communications cognos doesn't work.

as to the gateway URL.I don't quite get it what am i supposed to change? i've tried many ways (e.g. 127.0.0.1 or server IP) some combination of that let me open windows with crendentials but after entering them i receive fatal error.

Also i can connect to cognos connection either entering 127.0.0.1/cognos8/cgi-bin/cognos.cgi and 192.168.0.3/cognos8/cgi-bin/cognos.cgi entering localhost using remote connection results in server error 500.