Connection to New Cognos Server using Framework Manager Fails

[KAW]

We created a new Cognos Content Server but when trying to use Framework Manager to conenct to it, it produces the following error. Can anyone provide any insight?

15/06/2022,13:36:44,Info,========== Cognos Configuration =========
15/06/2022,13:38:43,Err,CAM-CRP-1193 An error occurred while attempting to contact the active Content Manager to update the local CA information. Check your configuration to ensure that the configured URLs are valid and that there are services running at those locations. Reason: java.net.SocketTimeoutException: Read timed out, com.cognos.crconfig.data.crypto.ConfiguringSession.configure(ConfiguringSession.java:35)com.cognos.crconfig.data.DataManager.generateCryptoKeys(DataManager.java:3448)com.cognos.crconfig.data.DataManager$4.run(DataManager.java:4408)com.cognos.crconfig.data.CnfgActionEngine$CnfgActionThread.run(CnfgActionEngine.java:394)com.cognos.crconfig.data.crypto.ConfiguringSession.configure(ConfiguringSession.java:35)com.cognos.crconfig.data.DataManager.generateCryptoKeys(DataManager.java:3448)com.cognos.crconfig.data.DataManager$4.run(DataManager.java:4408)com.cognos.crconfig.data.CnfgActionEngine$CnfgActionThread.run(CnfgActionEngine.java:394)
15/06/2022,13:38:43,Err,com.cognos.crconfig.data.DataManagerException: CAM-CRP-1193 An error occurred while attempting to contact the active Content Manager to update the local CA information. Check your configuration to ensure that the configured URLs are valid and that there are services running at those locations. Reason: java.net.SocketTimeoutException: Read timed out, com.cognos.crconfig.data.DataManager.generateCryptoKeys(DataManager.java:3460)com.cognos.crconfig.data.DataManager$4.run(DataManager.java:4408)com.cognos.crconfig.data.CnfgActionEngine$CnfgActionThread.run(CnfgActionEngine.java:394)

Another error recived by the user is as follows:
2022-06-14 13:57:12,600 1 ERROR [21352] - LogIPFConfigure::iniRuntimeBering(cclconfig) --- ICCLConfiguration failed to return IPF startup params, return FALSE
2022-06-14 13:57:12,600 1 ERROR [21352] - LogIPFControl::initialize() --- ICCLConfiguration failed to return IPF startup params, start file watch dog thread.

[bus_pass_man]

What do you mean by 'content server'?  There's a content store, which hold the information for the CA server.

Do you mean you've installed a new instance of CA somewhere?

I think the latter and you have attempted to reconfigure your FM to use the new instance.

When did you experience the problem?

When you performed this action, what did you observe?

Check your configuration to ensure that the configured URLs are valid and that there are services running at those locations.

[Steve]

'CA' is probably Certificate Authority and this has probably something to do with cryptographic keys.

Try to use Dispatcher URI instead of Gateway URI in the FM configuration.

[KAW]

Yes, I mean content store. One of our team members has set a new new install for a client. We are getting the aboe error.

[KAW]

Thanks Steve. I will give that a try