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Unable to locate the gateway "cogudaif"

Started by dragon26, 17 Jan 2021 05:50:00 PM

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dragon26

Hello, as the title suggests we cannot run reports this morning and cognos throws the error Unable to locate the gateway "cogudaif".  Cognos was working fine until today.

Research suggests a path variable is missing which we have added but the error is still being thrown when running any report.

Anyone have any ideas?

Thanks

MFGF

Quote from: dragon26 on 17 Jan 2021 05:50:00 PM
Hello, as the title suggests we cannot run reports this morning and cognos throws the error Unable to locate the gateway "cogudaif".  Cognos was working fine until today.

Research suggests a path variable is missing which we have added but the error is still being thrown when running any report.

Anyone have any ideas?

Thanks

Hi,

From the error message you posted, it looks like you're reporting against an Informix data source and your models use Compatible Query Engine (CQE?). In this situation you need to have the Informix native client installed on your Cognos server (probably Informix Connect). Has anyone upgraded/uninstalled/changed this software on the Cognos server? Currently the message indicates the Cognos instance can't see this native client. I'd be putting my efforts into understanding why and what has changed in this area.

Cheers!

MF.
Meep!