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user unable to run report in PDF from Cognos Connection

Started by actcognosuser, 16 Nov 2020 09:43:49 AM

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actcognosuser

Cognos Version 10.2.1.

When user runs a report in PDF he receives  Ø and nothing is displayed.
But when  he selects the report delivery option as email and check pdf , it is emailed to him in PDF version.