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bmtui2 error in transformer and framework manager-URGENT!!!

Started by White light, 29 May 2020 12:56:54 PM

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White light

Hi Everyone,

I am getting bmtui2 error when i try to execute 'Test Sample' on any query subject in Framewrok manager.

This is the error details i am getting

Problem signature:
  Problem Event Name:   BEX
  Application Name:   BMT.exe
  Application Version:   10.2.6100.22
  Application Timestamp:   540f4f8c
  Fault Module Name:   CAM_Crypto_POpenSSL.dll
  Fault Module Version:   10.2.6100.185
  Fault Module Timestamp:   5447b39f
  Exception Offset:   00036d5f
  Exception Code:   c0000409
  Exception Data:   00000000
  OS Version:   6.1.7601.2.1.0.272.7
  Locale ID:   1033
  Additional Information 1:   940a
  Additional Information 2:   940aba777a1f39579624a5afed78c522
  Additional Information 3:   dc63
  Additional Information 4:   dc63fb3bfb90f6b3050a07c9790f16cd

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I am facing this problem in transformer also when i try to execute 'generate categories' or 'create powercube'.

Could anyone suggest solution to this? it is very urgent!!!

I have tried turning off 'Data Execution Prevention' (DEP) except for essential windows programs and services as suggested elsewhere.But it did not work.

Any help would be appreciated.

Thanks

White light

Also we have recently changed the content store database from SQL Server to Oracle. Since then above error has been showing up. Should the cryptographic keys be regenerated in this instance?

Any help would be appreciated, thanks.

White light

Hi All,

Sorry for late reply on this.
We regenerated the cryptographic keys for this. The issue got resolved.

Thanks,
WL