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Schedule report to file location: Permission denied

Started by Meutte, 13 Nov 2019 08:52:17 AM

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Meutte

Hi,
I have a shared map mounted on our cognos server
(aix server, mounted cifs)

We have a user usr_cognos used to run all cognos services.
We have a user usr_cognos_export that has all permission on cognos schedules etc and on the shared map

All configuration done on cognos should be ok: 
when user usr_cognos_export  schedules a report to file location Test (local map) it all works (file:///IBM/COGNOS/cognos_archive; File system location: test)

When the same user schedule with the same user a report to file Locaton MappedDrive (file:///IBM/COGNOS/cognos_archive; File system location: MappedDrive)
I get 'CNC-DS-0025 Cannot write the report output to the file system : CNC-DS-0025 Cannot write the report output to the file system : /IBM/COGNOS/cognos_archive/MappedDrive/report.pdf (Permission denied)..'

Which user should have which rights? should it be the user running cognos have the rights to write in the mapped drive? This is a local user... not a network user...

thanks!


Meutte

The solution was that the account usr_cognos_export  had to have an account on the server machine and rights on the mapped drive ::)