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Dispatcher settings to enable logging are missing

Started by jackg_tor, 12 Mar 2020 06:32:17 PM

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jackg_tor

Hi,

I have a fresh 11.1.3 install on Linux with my previous deployment imported and am seeing the same problem on both instances.

The audit configuration instructions in the Administration and Security Guide say this:

3. In Cognos Administration, set the appropriate logging levels for the Cognos services.
a) Go to Manage > Administration console.
b) On the Status tab, select System.
c) In the Scorecard pane, select the All dispatchers view.
d) From your dispatcher actions menu, click Set properties, and click the Settings tab.
e) From the Category drop-down list, select Logging.

The problem is that when I go that page, I just see an empty list as shown in the screen shot.

Similarly, going through the Configuration tab and selecting Dispatchers and Services, I see the same empty list for settings.

Does anyone know what is causing this or how to fix it?

Thanks,
Jack Goldstein

jackg_tor

It turns out that it's working properly in Firefox on both Linux & Windows but both Edge and Chrome are failing in the way I described above, on the same systems.

I made a mistake about the version.  It's actually 11.1.4.

Since this is an admin function, it doesn't have to work everywhere but I do wonder if this is going to affect anything else.  So far, the reports I've tried are fine.