Private to Team Folder Issue

[toolboxguy1]

We are using Cognos 11.0.12 and create reports and dashboards with external files via data module. The reports and dashboards work fine but when we copy them to the public team folder only the user who created the report/dashboard can run them. Other others get an error "The metadata for xxxx did not load. Please contact your administrator"  Any ideas or things to check permission wise either Cognos or active directory. Or would upgrading to 11.1 fix the issue?

[MFGF]

We are using Cognos 11.0.12 and create reports and dashboards with external files via data module. The reports and dashboards work fine but when we copy them to the public team folder only the user who created the report/dashboard can run them. Other others get an error "The metadata for xxxx did not load. Please contact your administrator"  Any ideas or things to check permission wise either Cognos or active directory. Or would upgrading to 11.1 fix the issue?

Hi,

Have you moved the external file upload and the data module to an accessible folder in Team Content? If these are still located in a user's My Content area, only that user will have access to them.

Cheers!

MF.

[toolboxguy1]

Yes both the data module and the dashboards were moved to the team folder.

[MFGF]

Yes both the data module and the dashboards were moved to the team folder.

Moved or copied? If you copied, the dashboards and reports will still refer back to the data module and file upload in the user's My Folders.

MF.

[toolboxguy1]

I moved them. Wonder if something in the permissions/roles might need to be looked at?

[MFGF]

I moved them. Wonder if something in the permissions/roles might need to be looked at?

What are the permissions on the folder those objects were moved into? Do the relevant users have Traverse, Read and Execute privileges?

MF.

[bus_pass_man]

You mention you moved the dashboards and the data module.   Where are the files located?  They need to be in a location which is accessible to the consumers.   Did you move them too?

[MFGF]

You mention you moved the dashboards and the data module.   Where are the files located?  They need to be in a location which is accessible to the consumers.   Did you move them too?

Ah, good catch! I missed that toolboxguy1 didn't state the file upload been moved. :)

MF.

[toolboxguy1]

lol. that is where I think I was going. The data module and dashboard were moved to a team folder from My Folders. However the original source file that feeds the data module was not. I tried and now its fixed!!! Thanks so much!  :)