Reply email when create a Schedule

[bi4business]

Hi,

When you create a Schedule what is sending a mail to people, the schedule 'reply' mail address is the same as the creator of the Schedule.
Is there a way to put a 'team' mail address so when users are using the reply on the mail it will sent to a group and not the creator ?

Thanks.

[Lynn]

Hi,

When you create a Schedule what is sending a mail to people, the schedule 'reply' mail address is the same as the creator of the Schedule.
Is there a way to put a 'team' mail address so when users are using the reply on the mail it will sent to a group and not the creator ?

Thanks.

https://www-01.ibm.com/support/docview.wss?uid=swg21341516

You can set the default sender for email to whatever you want. I believe this is system-wide.

[dougp]

What you propose would be really nice.  You should submit it as an RFE.  But then it won't be included until a future release of Cognos 11.1.x.

The way Cognos 11.0.x behaves depends on what version of Cognos you are using.  Lynn is correct for older releases.  11.0.13 (the LTS release) has a bug that forces all emails to be "from" the email address specified in Cognos Configuration.  (Cognos Configuration > Local Configuration > Data Access > Notification > Default sender)  This bug is fixed in an interim fix (which I have yet to test) so it should be corrected in the first 11.0.13 fix pack.