Error Publishing Jobs Data Movement Tasks to Cognos Connection (C8.2)

[wn1492]

Hi All,

I'm currently going through a Cognos 8 system implementation, and we're stumped by an error publishing jobs from Data Manager to Cognos Connection.  Our implementation consultants are also stumped.

We're using Cognos BI 8.2 and Data Manager 8.2.  When running Data Manager Designer (from any location) we cannot Logon to Cognos Connection and receive a massive list of error messages. The first few are...

1. ERROR
DS-RCI-E100: Data Manager RCI Interface Error : RCI_CMAuthFailureException
--------------------------------------------------------------------------------
2. ERROR
DS-RCI-E100: Data Manager RCI Interface Error : Failed to get credential path
--------------------------------------------------------------------------------
3. ERROR
DS-RCI-E100: Data Manager RCI Interface Error : camAuthUserRecoverable

There are 10 in total.

This is very specifically around authentication.  We are using Active Directory as our Authentication source.  We have anonymous access turned off.  The Cognos 'Everyone' group exists within the Cognos System Administrators role and none of the default capabilities have been changed.  I have also added my named account to the Cognos System Administrators, as well as giving it explicit access to capability.

The same error is received and is probably the same problem, when going to the 'Actions' menu and selecting 'Logon As...'

However, when we have anonymous access enabled the jobs publish with no problem.

Any help appreciated.

Wills

[wn1492]

We have now resolved this.

It was related to the settings in the configuration manager.  Specifically we needed to use the IP address of the servers (all of them) for authentication to work correctly.

WN