Cognos 10 + Office 365

[Dhruv]

Hello All,

I am facing an issue while setup Office 365 with Cognos 10.2.2 with FP2 environment. Below is the error we are getting while email the report:

CNC-SDS-0408 - There are email messages waiting to be sent.
CNC-SDS-0410 - The email message was not sent. Approximate message size :[1KB] The Mail server returned this error:[EOF]
CNC-SDS-0335 Error returned from SMTP server. The error message was :[EOF]. The message could not be sent.

We have added exceptions to firewall already.
Please suggest further.

[AussiePete2011]

Hi there

Office365 is not supported as yet

CAFE
http://www-01.ibm.com/support/docview.wss?uid=swg21959736

COC
From the Supported Environments page, it looks like 10.2.1 already has support for MS Office 2013. not Office 365
although I did find the following support for MS Office 2016
http://www-969.ibm.com/software/reports/compatibility/clarity-reports/report/html/prereqsForProduct?deliverableId=1391013543612#!
See following for difference between Office 2016 and Office 365
https://support.office.com/en-us/article/What-s-the-difference-between-Office-365-and-Office-2016-ed447ebf-6060-46f9-9e90-a239bd27eb96

TM1
http://www-01.ibm.com/support/docview.wss?uid=swg21967904

[nadmin]

Did you ever get this working?  I am facing the same issue.

[Dhruv]

Thanks for response.

Yes we got fix. We have setup relay SMTP for office365 which solved the problem.

[ARod]

Hi,

Will SMTP relay work in a Linux Server ?
What steps need to be followed as I have O365 with TLS.

Any pointers are highly appreciated.
Thank you.

[ARod]

I got Office 365 ( with TLS and SSL) working in Cognos 10.2.2 , just follow the steps in below KB Document

https://www-01.ibm.com/support/docview.wss?uid=ibm10718589

Regards,
A.