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After completing prompt page report does not run - window remains on prompt page

Started by TStapleton11, 27 Nov 2018 08:12:52 AM

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TStapleton11

We have recently upgraded from Cognos 10.2.2 to Cognos Analytics 11.0.11.  Some users have issues with specific reports where they complete the prompts on prompt pages and click finish but nothing happens. The window remains on the prompt page. The report runs successfully for other users.  Users are on IE 11 and browser history has been deleted several times. :) .  Any ideas what the solution to fix this may be or what else that could be checked?