Search Engine stopped working - Cognos Analytics

[Ria]

Hi ,
My search Engine stopped working in the Cognos 11 platform. Once I type in a Report Name and hit enter, it just says 'Your search returned No values'. Any inputs on how to troubleshoot this.

Note : I am new to Cognos 11.

Thanks in advance,
Ria.

[MFGF]

Hi ,
My search Engine stopped working in the Cognos 11 platform. Once I type in a Report Name and hit enter, it just says 'Your search returned No values'. Any inputs on how to troubleshoot this.

Note : I am new to Cognos 11.

Thanks in advance,
Ria.

I saw this when I upgraded from 11.0.9 to 11.0.10. To fix it, I re-named the indices folder in the ..\cognos\analytics\data\search folder and re-started the IBM Cognos service. This re-created the indices folder and my search started to work again.

Cheers!

MF.

[Ria]

Aah that worked. Thanks MF

[dougp]

In 11.0.7, this was happening to me frequently.  I now have a daily process that runs during off-hours that stops Cognos, deletes the cm and mo folders from \data\search\indices and restarts Cognos.  I haven't had a problem with the search indices since I did that.  Hopefully you don't need to get that extreme, but it worked for me.

[cognosjon]

Thanks MFGF,
solved my confusion very quickly.