IBM Cognos gateway is unable to connect to the IBM Cognos BI server

[oscarca]

Hey fellow cognos users,

Occasionally I get this error:"IBM Cognos gateway is unable to connect to the IBM Cognos BI server" when running reports and wondering what the cause could be. Could it be content store related, network issues or dispatcher ?. It is strange that it only happens sometimes and not all the times. The java.exe is also under a lot of stress in the task manager.

Cognosserver log:
Could not create ServletOutputStream because PrintWriter was already created.
report-service: thread#80726:Error building full soap request.

2018-08-03T07:53:21.487+0200   ERROR   com.cogno.pogo.trans.PogoServlet   [Default Executor-thread-69420]   c03ff920-a0a0-4be5-b310-8954b1536562      c03ff920-a0a0-4be5-b310-8954b1536562   NA   10.240.247.48   55394   janlyk00 MTsxMDE6NTViOWI1YmMtZTZlMi01YmEwLTRhZmQtMDYxMDg2ODdiYjRkOjE1Mzc0MDA2NzQ7MDszOzA7   /v1/reports   bi-serviceerror occured processing pogo request
java.io.IOException: Stream closed
   

Live well,
Best regards,
Oscar