XML report don't work anymore

[Fab91]

Hello,

I have an issue with a xml report on Report Studio with Cognos V10.2.1.

I trie to generate a report in XML format but it doesn't work.
When I execute it in html or csv format, it works but when I trie in xml format, it doesn't work. It worked some days ago.

This one is generated in a same time anothers xml reports who are generated without any problems. I use a work for this.

Could you help me ?

Thanks in advance

[Lynn]

Hello,

I have an issue with a xml report on Report Studio with Cognos V10.2.1.

I trie to generate a report in XML format but it doesn't work.
When I execute it in html or csv format, it works but when I trie in xml format, it doesn't work. It worked some days ago.

This one is generated in a same time anothers xml reports who are generated without any problems. I use a work for this.

Could you help me ?

Thanks in advance

It would help if you explained what "doesn't work" means. Error message? Incorrect output? Runs forever without returning result? Something else?

[Fab91]

Hi Lynn,

Sorry, you're right.
The error message is:
CNC-GEN-2107 An unexpected error has occurred. The message is: Java heap space.
RSV-DST-0014 Unable to deliver the output of the report. See the run history details for more information. Ensure that the required services are started. Ensure that the user account is configured to distribute the output in the requested manner.

Thanks

[MFGF]

Hi Lynn,

Sorry, you're right.
The error message is:
CNC-GEN-2107 An unexpected error has occurred. The message is: Java heap space.
RSV-DST-0014 Unable to deliver the output of the report. See the run history details for more information. Ensure that the required services are started. Ensure that the user account is configured to distribute the output in the requested manner.

Thanks

CNC-GEN-2107 tells me you don't have enough memory allocated to the java heap space. See the technote below:

http://www-01.ibm.com/support/docview.wss?uid=swg21983786

https://www.ibm.com/support/knowledgecenter/en/SSEP7J_10.2.2/com.ibm.swg.ba.cognos.c8pp_inst.10.2.2.doc/t_cnfg_enable_srv.html

Cheers!

MF.

[BigChris]

Hi Lynn,

Sorry, you're right.

As if that could ever be in doubt...!  ;)

[Lynn]

As if that could ever be in doubt...!  ;)

haha!!

I'm wrong about all sorts of things on a DAILY basis!

[BigChris]

Me too, but then I'm married so that comes with the territory: "A husband's place is in the wrong"

[MFGF]

haha!!

I'm wrong about all sorts of things on a DAILY basis!

Hee hee! I think the only thing you're wrong about is this statement :)

[Fab91]

Hi MFGF,

Great again !
MFGF, Again  time thanks a lot.

I had changed the "Maximum memory in MB" before but I had not stop and restart services.
When I stop and restart services, it's work well.

Thanks for your precious help

[Fab91]

I changed the Maximum memory from 768 to 1152.