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Scheduled Reports Not Running

Started by thepythonoracle, 20 Dec 2017 10:52:04 AM

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thepythonoracle

In Cognos Connection 10.2.2, we have scheduled reports that do not run as scheduled.  Most of these reports do not even show an attempt to run or any error in the run history log.

This report is scheduled to run daily.

Yet, it hasn't been updated in nearly a month.  The run log shows now errors or attempts to run at all.  I've tried modifying the Schedule (https://i.imgur.com/wQNTRAw.png) so that it would update but we continually get this problem.  Sometimes, there will be an attempt of the report running in the Run History Log (https://i.imgur.com/R9A3v5c.png) but the status would say canceled, without an explanation.  No user would have manually canceled it so We're unsure of what that means.

The only way I can get this report to run is by manually running the report and saving it. 

Is there something I might be doing wrong here.  This affects 100% of our reports.  Most reports will run once a month or twice a week but they're not consistent, even the though the schedule says daily.

Any and all guidance would be greatly appreciated.

Lynn

There is a tick in the box at the top left next to "Disable the schedule".  I would suggest removing that tick so the schedule is enabled.