Query Service Busy Error

[snagaboina]

Hi,
When we are trying to access report studio or WSA we are getting 'Query service busy' error message and package loading is failing. But all the scheduled reports are running fine. When we did check Dispatcher and services all are available.
We tried restarting the Query service and all the dispatchers. Before going to restart cognos server just wanted to check what's the root cause and how to resolve.

Cognos version:10.2.2
Error Message: Your request was rejected because the Query Service is busy. Try again later. If the problem persists, contact your system administrator. 'CAF' ...


Attached the snapshot of the error message. Please help me if anyone have already experienced this issue before. Thanks in Advance!

Thanks!

[Niranjan81]

What do you see in the server logs.
You can still restart your services and analyze the logs later to avoid this.
Did you try clearing your cookies and closing all open IE's etc.