Error when starting all in one configuration

[richard@AA]

Hi,

I have an all-in-one install (CM, Disp, GW) on one server and on a 3 other servers we have separate installs of CM, Disp and GW. When I start the configuration for the all-in-one, I get the following errors that appear to be with the CM part, since it appears that the Disp part comes up just fine. I'm 99% sure it's not a firewall issue between servers. The configuration values are the same except where it calls for the specific server. Everything tests fine and the configuration saves with no issues. I have looked around the web and not found anything that helps, any help is much appreciated!

[Launching a JVM using 'Maximum memory in MB']
Successfully launched a test JVM with the memory setting of '16384'. Note that this does not guarantee that the IBM Cognos service will start and run successfully.

To see which JVM options are based on this setting, view ibmcognos_location/bin/bootstrap_<OS>.xml and see your JVM documentation for an explanation of those options.

[Archive Local File System Root]
Since the value is empty, the feature is disabled. There is nothing to test.

[Archive Local File System Root]
Since the value is empty, the feature is disabled. There is nothing to test.

[Start Service]
11:06:04, 'LogService', 'StartService', 'SUCCESS'.
11:06:04, 'LogService', 'StartService', 'Success'.
11:06:05, CAF-WRN-0010 CAF input validation enabled.
11:06:05, CAF-WRN-0020 CAF Third Party XSS checking enabled.
11:06:10, 'AuditDatabaseConnection', 'Execute', 'Success'.
11:06:09, DPR-DPR-1002 Successfully registered the dispatcher http://bicogs06.corpaa.aa.com:9500/p2pd in Content Manager.
11:06:12, 'idVizService', 'StartService', 'Success'.
11:06:14, 'SACamService', 'StartService', 'Failure'.
AAA-SYS-0002 The service cannot process the request because it has not been initialized.
AAA-AUT-0016 The function call to 'com.cognos.cm.api.CAMConnector.executeRequest()' failed.
java.lang.reflect.InvocationTargetException
java.lang.NullPointerException
11:06:27, 'camAsyncService', 'StartService', 'Failure'.
AAA-SYS-0002 The service cannot process the request because it has not been initialized.
AAA-AUT-0016 The function call to 'com.cognos.cm.api.CAMConnector.executeRequest()' failed.
java.lang.reflect.InvocationTargetException
java.lang.NullPointerException
11:07:02, 'ReportDataService', 'StartService', 'Success'.
11:07:02, 'PDC', 'StartService', 'Success'.
11:07:03, Start a PPESBusServer because the start count 1 is larger than 0.
11:07:02, 'SACamSrvc', 'StartService', 'Success'.
11:07:03, 'IBM Cognos Enhanced Search Service', 'StartService', 'Success'.
11:07:04, 'BatchReportService', 'StartService', 'Success'.
11:07:03, 'visualisationGalleryService', 'StartService', 'Success'.
11:07:04, 'ContentManagerCacheService', 'StartService', 'Success'.
11:07:04, 'MobileService', 'StartService', 'Success'.
11:07:03, 'PowerPlayService', 'StartService', 'Success'.
11:07:03, 'CacheService', 'StartService', 'Success'.
11:07:04, 'RepositoryService', 'StartService', 'Success'.
11:07:07, 'PresentationService', 'StartService', 'Success'.
11:07:19, 'QueryService', 'StartService', 'Success'.
11:07:28, 'burstDistributionService', 'StartService', 'Success'.
11:07:28, 'relationalMetadataService', 'StartService', 'Success'.
11:07:28, 'QueryService', 'StartService', 'Success'.
11:07:31, 'SACamSrvcInternal', 'StartService', 'Success'.
11:07:31, 'MetricsManagerService', 'StartService', 'Success'.
11:07:31, 'BUX Service', 'StartService', 'Success'.
11:07:36, 'GraphicsService', 'StartService', 'Success'.
11:07:36, 'camAsyncAA', 'StartService', 'Success'.
11:07:37, 'QLSService', 'StartService', 'Success'.
11:07:37, 'SMDService', 'StartService', 'Success'.
11:07:37, 'QLSImportService', 'StartService', 'Success'.
11:07:37, 'idVizServer', 'StartService', 'Success'.
11:07:37, 'idVizService', 'StartService', 'Success'.
11:07:37, 'idVizService', 'StartService', 'Success'.
11:07:37,
11:07:37, 'SystemService', 'StartService', 'Success'.
11:07:37, 'QLSBIService', 'StartService', 'Success'.
11:07:37, 'idVizServer', 'StartService', 'Success'.
11:07:38, 'ReportService', 'StartService', 'Success'.
11:07:38, 'JobService', 'StartService', 'Success'.
11:07:38, 'MigrationService', 'StartService', 'Success'.
11:07:38, 'zipiService', 'StartService', 'Success'.
11:07:38, 'DataIntegrationService', 'StartService', 'Success'.
11:07:38, 'AgentService', 'StartService', 'Success'.
11:07:38, 'Fragment Server Service', 'StartService', 'Success'.
11:07:38, 'EventService', 'StartService', 'Success'.
11:07:38, 'MonitorService', 'StartService', 'Success'.
11:07:38, 'HumanTaskService', 'StartService', 'Success'.
11:07:39, 'DeliveryService', 'StartService', 'Success'.
11:07:39, 'MetadataService', 'StartService', 'Success'.
11:07:39, 'AnnotationService', 'StartService', 'Success'.
11:07:39, 'DimensionManagementService', 'StartService', 'Success'.
11:07:41, 'CPS Producer Registration Service', 'StartService', 'Success'.
11:08:51, 'Dispatcher', 'Start', 'Success'.

[richard@AA]

Update on this, it appears that the issue was in the configuration with an incorrect password in the Security > Authentication > Corp LDAP > Bind user DN and Password. The strange thing is that when starting the Cognos configuration service it passed all of the tests, before it got to starting off all of the Cognos CM/Disp services. I say this appears to be the issue, because I tested just the Security > Authentication > Corp LDAP and it worked. Then re-entered the password in the settings, saved and started Cognos configuration without issues.