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CA 11.0.5 Install/Config issue

Started by Pacman73, 08 Feb 2017 06:55:57 AM

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Pacman73

08 Feb 2017 06:55:57 AM
Testing Cognos 11 install for potential upgrade from 10.2 ( Linux RHEL7 with Apache ).

Initially installed with Gateway component ( then without ) I'm coming up against this in my browser when I start the service and browse to http://<server>/ibmcognos/bi

A failure occurred while retrieving the installation environment.
Some features may not be available. The root cause is the following:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><body>
<h1>Not Found</h1>
<p>The requested URL /ibmcognos/bi/v1/configuration/keys/Glass/installMode was not found on this server.</p> </body></html>

When I look on the server the <cognos home>/webcontent/bi/v1 folder simply doesn't exist ( which I would expect it too ). 

Am I missing something totally obvious with the installation as this directory structure is simply missing ?

MFGF

#1
08 Feb 2017 07:03:54 AM
Quote from: Pacman73 on 08 Feb 2017 06:55:57 AM
Testing Cognos 11 install for potential upgrade from 10.2 ( Linux RHEL7 with Apache ).

Initially installed with Gateway component ( then without ) I'm coming up against this in my browser when I start the service and browse to http://<server>/ibmcognos/bi

A failure occurred while retrieving the installation environment.
Some features may not be available. The root cause is the following:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>404 Not Found</title> </head><body>
<h1>Not Found</h1>
<p>The requested URL /ibmcognos/bi/v1/configuration/keys/Glass/installMode was not found on this server.</p> </body></html>

When I look on the server the <cognos home>/webcontent/bi/v1 folder simply doesn't exist ( which I would expect it too ). 

Am I missing something totally obvious with the installation as this directory structure is simply missing ?

Hi,

That URL looks suspect to me. I'd expect to see a URL in the form

http://<server>:9300/bi/

If you need to use a gateway (and therefore a web server) there's a quite involved process to follow to set up the  web server with appropriate redirects. Using the URL I suggested is a simple alternative...

Cheers!

MF.
Meep!

Pacman73

#2
08 Feb 2017 08:27:19 AM
Thanks for that, I've now got it working. 

I think I was slightly confused with the need for a Gateway  ( having installed and admin'd Cognos 8, 9 and 10 )..

I've turned off Apache and used the :9300/bi URL which works fine ...


I will probably have to configure a Gateway server at some point ( need for external web access ) but I'll save that for another day !
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